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- What is HiPay?
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HiPay is a blockchain-based payment gateway that allows online stores to accept cryptocurrency payments directly through smart contracts — without intermediaries.
- How is HiPay different from traditional gateways like PayPal or Stripe?
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Unlike fiat gateways, HiPay processes crypto payments directly to your wallet using smart contracts. It’s faster, more transparent, and significantly cheaper — no banks, no waiting.
- What cryptocurrencies are supported?
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We currently support USDT (TRC-20) and TRX on the TRON network. Support for additional tokens may be added based on demand.
- Do I need a HiPay wallet to use the service?
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No. You simply provide your own TRON wallet address. HiPay sends all payments directly to it. We do not hold or manage user funds.
- What fees does HiPay charge?
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Our service fee ranges from 2.0% to 1.5%, depending on your monthly transaction volume. All fees are fully transparent and deducted automatically during payment processing.
- How long does it take to receive payments?
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Most transactions are settled within seconds after payment confirmation, thanks to our optimized smart contract routing.
- Is HiPay custodial or non-custodial?
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HiPay is 100% non-custodial. You retain full control of your funds at all times. We never touch or store your assets.
- How does the smart contract work?
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Our smart contract splits the incoming payment: 98% is sent directly to your wallet, and the remaining 2% (or configured fee) is distributed to platform participants like affiliates, partners, etc.
- Can I customize who receives the commission share?
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Yes. Each payment transaction can include dynamic commission addresses, allowing flexible distribution of the service fee.
- Do I need to code anything?
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No. You can use our ready-made modules for WooCommerce, WHMCS, or custom CMSs. Installation takes only a few minutes.
- Is my data or wallet at risk?
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No. All wallet addresses are user-provided and payments are made directly on-chain. We never store sensitive information. Transactions are logged securely on the blockchain.
- Is HiPay available worldwide?
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Yes. As a decentralized service, HiPay can be used by merchants and customers from anywhere in the world — without restrictions.
- Can I get analytics or tracking for my payments?
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Yes. You can view real-time payment logs, blockchain confirmations, and split details through your HiPay dashboard.
- What happens if something goes wrong with the payment?
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Our smart contract is atomic: if any part of the payment (e.g. a recipient address) fails, the entire transaction is reverted. No partial payments, no risks.
- Is HiPay legal to use in my country?
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HiPay is a tool that enables peer-to-peer crypto payments via smart contracts. Please check your local regulations regarding accepting cryptocurrencies for business purposes.
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